Terms & Conditions
By sending a valid online registration and/or entering the place of the event, you wittingly acknowledge the following terms and conditions.
Bookings
Bookings are personalized and cannot be transfered to another person.
Terms of payment
Online bookings are due within 14 days after booking.
For fairness reasons toward others interested, after that period unpaid places will be deleted.
Tickets for balls and milongas are to be paid immediately after entering the place of the event at the box office.
Cancellation by participant
The
right of withdrawal is has been excluded by law for services which are
rendered within a fix period of time (esp tickets for events and
workshops) (§ 312g Abs. 2 Satz 1 Nr. 9 BGB).
Despite of this, in case of unavoidable cancellations we reimburse the booking amount deducting the due cancellation fee.
Cancellation fees
- until 1 July of the year 20% of the booking amount
- until 10 July of the year 50% of the booking amount
- after 10 July of the year 80% of the booking amount
- after the start of the camp 100% of the booking amount
Rebooking fee
For all rebookings a 20% fee of the difference amount applies.
Cancellation of the camp by us as organizers
In case of an unavoidable cancellation of the camp for reasons for which we are not responsible - we will retain the same cancellation fees to ensure our planning services in a spirit of solidarity.
Checkin
Please,
check in on the day of your arrival (online, on the computer in the
camp or in the office). Otherwise, we have to cancel your booking in
order to avoid mistakes in our duty schedule.
VAT
Our prices include 7% VAT for events, classes and camping and 19% VAT for hospitality service.
Notice for your stay in the camp
Great, that you want to be a part of the Phantastango summer camp. For your own as well as our safety as organizers, please consider the following advices.
- Liability
- Phantastango cannot assume liability for accidents, injuries, theft, vandalism and severe weather.
- Domiciliary Rights
- We kindly ask you to follow the instructions of the tPHANTASTango! team and the Pfaennerhall employees - especially when you take up your tent and park your car or camper van!
- Please respect the house rules of the central workshop Pfännerhall, they are to be found in the entrance hall.
- Fire Protection
- Please keep safety paths of at least 1m between the guy ropes of the tents!
- Smoking and open fire is strictly prohibited on the campsite as well as on the parking ground.
- Meeting point in case of emergency is at the red elephant statue at the north side of the hall.
- Media
Please use only the assigned charging stations for plugging in your technical device. It is not allowed to unplug or change technical devices of the camp (electricity, water, light etc). - We cannot provide water and electricity for campervans and tents. Please do not make connections on your own.
- We
provide free internet at the Pfaennerhall. However, there is NO right
for internet access! If necessary the internet connection can be closed
down.
- Hygiene & Health
- Please respect the special advices for the handling of food. You find them in printed form in your duties.
- Please inform us in
case of illness or symptoms (e.g. fever, diarrhea, vomiting, skin
problems) and do your best not to infect others.
In this case you are NOT allowed to duties for hygiene reasons.
- Photos
- We encourage all photographers among our participants to catch the camp live visually and publish it in our Facebook group. That also means photos can be searched for and found on search enginges.
- On an annual basis we self-publish a PHANTASTango! calendar for participants, team and supporters of the camp. Before print approval all camp participants will be sent a link to the print-ready version. There, you can opt out being pictured in the calendar.
- If you do not want to be photographed, please show this by wearing our red "no photo" button, which you can get at the office.
Thank you for reading this document until the very end!
There will be a little quiz in the camp – the code word is: TANGO HEAVEN S:-)