Terms & Conditions

By sending a valid online registration and/or entering the place of the event, you wittingly acknowledge the following terms and conditions.

Bookings
Bookings are personalized and cannot be transfered to another person.

Terms of payment
Online bookings are due within 14 days after booking.
For fairness reasons toward others interested, after that period unpaid places will be deleted.

Tickets for balls and milongas are to be paid immediately after entering the place of the event at the box office.

Cancellation by participant
The right of withdrawal is has been excluded by law for services which are rendered within a fix period of time (esp tickets for events and workshops) (§ 312g Abs. 2 Satz 1 Nr. 9 BGB).

Despite of this, in case of unavoidable cancellations we reimburse the booking amount deducting the due cancellation fee.

Cancellation fees

Rebooking fee
For all rebookings a 20% fee of the difference amount applies. 

Cancellation of the camp by us as organizers
In case of an unavoidable cancellation of the camp for reasons for which we are not responsible - we will retain the same cancellation fees to ensure our planning services in a spirit of solidarity.

Checkin
Please, check in on the day of your arrival (online, on the computer in the camp or in the office). Otherwise, we have to cancel your booking in order to avoid mistakes in our duty schedule.

VAT
Our prices include 7% VAT for events, classes and camping and 19% VAT for hospitality service.


Notice for your stay in the camp 

Great, that you want to be a part of the Phantastango summer camp. For your own as well as our safety as organizers, please consider the following advices.


Thank you for reading this document until the very end! 
There will be a little quiz in the camp – the code word is: POMMEGRENADE :-)