Terms & Conditions
By sending a valid online registration and/or entering the place of the event, you wittingly acknowledge the following terms and conditions.
Term of payment
Online bookings are due within 14 days after booking.
For fairness reasons toward others interested, after that period unpaid places will be deleted.
Tickets for balls and milongas are to be paid immediately after entering the place of the event at the box office.
Cancellation
The
legislator ruled that purchases of services, which are due within a
specificly announced period (especially tickets for events and
classes), cannot be cancelled.
Bookings are personalized and cannot be transfered to another person.
We urgently recommend to take out a ticket or travel insurance.
Cancellation fees
In
case a cancellation becomes inevitable, we reimburse your booking
amount deducting the following percentage as cancellation fee of your
actual booking amount depending on the time of the cancellation:
- up to 1 July of the booking year 20% of the booking amount
- up to 8 July of the booking year 50% of the booking amount
- past 8 July of the booking year 90% of the booking amount
Rebooking fee
For all rebookings a 20% fee of the difference amount applies.
Checkin
Please,
check in on the day of your arrival (online, on the computer in the
camp or in the office). Otherwise, we have to cancel your booking in
order to avoid mistakes in our duty schedule.
VAT
Our prices include 7% VAT for events, classes and camping and 19% VAT for hospitality service.
Advice for your stay in the camp
Great, that you want to be a part of the Phantastango summer camp. For your own as well as our safety as organizers, please read the following advices.
- Phantastango cannot assume liability for accidents, injuries, theft, vandalism and severe weather.
- We kindly ask you to follow the instructions of the team chefs, the board members and the Pfaennerhall employees - especially when you take up your tent and park your car or camper van!
- Please keep safety paths of at least 1m between the guy ropes of the tents!
- Smoking and open fire is strictly prohibited on the campsite as well as on the parking ground.
- Meeting point in case of emergency is at the red elephant statue at the north side of the hall.
- Please use only the assigned charging stations for plugging in your technical device. It is not allowed to unplug or change technical devices of the camp (electricity, water, light etc).
- We cannot provide water and electricity for campervans and tents. Please do not make connections on your own.
- We
provide free internet at the Pfaennerhall. However, there is NO right
for internet access! If necessary the internet connection can be closed
down.
- Please inform us in case of illness or symptoms (e.g. fever, diarrhea, vomiting, skin problems). In this case you are NOT allowed to duties for hygiene reasons.
- Please respect the special advices for the handling of food. You find them in printed form in your duties.
- We encourage all photographers among our participants to catch the camp live visually and publish it in our Facebook group. That also means photos can be searched for and found on search enginges.
- On an annual basis we self-publish a PHANTASTango! calendar for participants, team and supporters of the camp. Before print approval all camp participants will be sent a link to the print-ready version. There, you can opt out being pictured in the calendar.
- If you do not want to be photographed, please show this by wearing our red "no photo" button, which you can get at the office.
Cordially,
Mirjam and Andreas
General Information for staying at the machine hall Pfaennerhall
Dear Phantastango participant,
We are pleased to welcome you as a guest at the Zentralwerkstatt Phaennerhall!
Our location is a former brown coal mining district. The restoration,
reconstruction works are still in progress and there are sources of
danger in the surrounding field of Pfaennerhall as well.
The area used for campsites, parking is bound at regulations of the
owner LMBV, the Lausitz and Central German Mining Administration
Company ltd. All participants of the Tango Summer camp are to be
instructed therefore on record that:
- you are on an LMBV area , the environment toward the Geiseltal lake, the sedimentation tanks and the stockpile Pfaennerhall (northwest of the Zentralwerkstatt Pfaennerhall) may not be entered,
- camping and parking is only permitted in the designated areas,
- use only the existing ways,
- the LMBV is exempted from any requirements for compensation.
To the support of the work of the development association Zentralwerkstatt Pfaennerhall we ask to consider the following:
- the house regulation, located within the corridor range to the further inspection,
- keep free the close lying road, so that the vehicles, which supply the neighbouring enterprise, have an unimpaired passage,
- the course railroad cars and the crane runway within the north range of Pfaennerhall may be entered only by authorized persons,
- the use of open light or fire is permitted only at the authorized and according to characterized places. Prohibitions of smoking are to be kept,
- in case of special occurrences, problems, disturbances, please inform the responsible person coworker of Pfaennerhall and/or Phantastango, we will try in each case to eliminate these as fast as possible,
- We take gladly references and suggestions for the improvement of our work.
Thank you for your understanding!
The development association Zentralwerkstatt Pfaennerhall (registered association).
Thank you for reading this document until the very end!
There will be a little quiz in the camp – the code word is: CAMPER CAMP :-)